Volunteer and Outreach Coordinator – Bridge

Location of Service: Bridge Refugee Services – 4420 Whittle Springs Rd Ste A, Knoxville, TN 37917

About Bridge Refugee Services:

Founded in 1982, Bridge Refugees Services, Inc. is a 501 (c)(3) not-for-profit organization committed to providing protection, opportunities, and assistance for low-income refugees in their inspiring journey to rebuild their lives. All of our programs work to help refugees find a secure path towards self-sufficient lives in the U.S. within a supportive community. Incoming clients are welcomed by Bridge caseworkers who arrange for housing, provide cultural orientation, and assist in navigating the often confusing and numerous processes encountered when they arrive, including access to healthcare, public services, and basic necessities. Bridge Refugee Services partners with faith communities and local volunteers to help provide tutors, recreational activities, summer programs, English Language Learner’s groups, and field trips for students. Bridge also has a School Impact Program, Employment Program, and a Preferred Communities Program for refugees with more intensive needs.

Position Summary:
  • Expand volunteer recruitment efforts through creating targeted marketing plans to engage volunteers
  • Review, update, and develop a robust policy and procedure manual for volunteer program
  • Develop training materials for volunteers interested in longer term or more complex volunteer roles
  • Create a streamlined onboarding and retention plan for Community Assistance Teams
  • Collaborate with Volunteer and Co-Sponsorship Manager to expand volunteer appreciation and engagement events
  • Develop new partnerships with businesses and institutions to support programming
Site Preferences/Qualifications:
  • Bachelor’s Degree in a Humanities or Social Sciences field, such as social work, counseling, international relations, international development, or global studies
  • Cross-cultural experience or a demonstrated ability to work with diverse populations
  • Excellent verbal and written communication skills
  • Excellent organizational and time management skills
  • Experience as a volunteer with a non-profit organization is preferred
  • Demonstrated leadership experience is preferred
  • Proficiency with Microsoft Office and Google Suite products
Member Benefits Include:
  • A modest living allowance of $15,001.50 or, $575.40 bi-weekly (pre-tax), paid over 52 weeks.
  • Education Award of $6,495 that can be applied to student loans and/or future education expenses OR a $1,800 end-of-service stipend.
  • Housing subsidy of up to $200/month
  • Relocation reimbursement at $0.40/mile if relocating more than 50 miles for service
  • Up to $750 Settling-In Allowance to reimburse upfront moving costs
  • A Health insurance subsidy is available for members covered through healthcare.gov
  • 80 Hours Personal Leave AND 80 Hours Sick Leave
  • 11 Holidays
  • Worker’s Compensation
  • Child Care Reimbursement
  • May be eligible for Supplemental Nutrition Assistance Program (SNAP). In-house SNAP benefits specialist available to provide assistance in determining eligibility.
  • May be eligible for utility bill assistance. In-house specialists available to provide assistance with determining eligibility.
  • Professional development and networking opportunities.
  • Non-Competitive Eligibility status for federal hiring after completion of service.
  • Opportunity to enroll concurrently in Carson Newman MBA in Nonprofit Leadership

Equity and Inclusion: The Knoxville-Knox County Community Action Committee (CAC) is an Equal Opportunity Employer and will take action to ensure that members and employees are treated equally without regard to race, color, national origin, sex, gender, romantic/sexual orientation, age, handicap, cultural or religious convictions.  CAC AmeriCorps provides reasonable accommodations to applicants and employees.  Applicants with disabilities may request reasonable accommodation at any point in the recruitment / employment process.