GIS and Data Management Technician – GSMNP

Location of Service: Great Smoky Mountains National Park – 107 Park Headquarters Rd Gatlinburg, TN 37738

About Great Smoky Mountains National Park:

The National Park Service preserves natural and cultural resources for future generations. More than 14 million visitors per year come to Great Smoky Mountains National Park, the most visited U.S. national park. The park straddles the TN/NC state line encompassing more than 522,000 acres of the southern Appalachian mountains with more than 95% forested area. Bounded by the Cherokee, Pisgah, and Nantahala national forests, the area encompasses more than two million acres of federally managed forests.

Position Summary:

The AmeriCorps recruit will serve 40 hours per week on a Monday through Thursday schedule (10 hour days). The AmeriCorps members will have their housing paid for by the park if they choose to live in park housing. The park cannot pay for housing if the AmeriCorps members choose to live outside of the park. Living in park housing is not a requirement and your decision on housing will not be used in our evaluation.

Office duties will be evenly split between spatial and non-spatial data research, development, presentation, and evaluation. The member will also assist park staff in integrating planning and maintenance of GIS and non-spatial data in other aspects of park operations, particularly law enforcement, public safety, wildlife and fisheries management, fire effects, hydrology, and forestry. This includes collection, development, and deployment of data which supports visitor services such as campground facilities, Emergency Action Plans (EAP), trail maintenance, emergency spill response, real-time wildlife tracking, Search and Rescue (SAR), Cultural Resource Preservation, Environmental Impact Statements, and transportation planning.

The primary functions of this position are to develop and deploy GIS and non-spatial data in support of park needs, as well as collect, develop, and deploy GPS data associated with the location of park critical assets such as bears, feral hogs, elk, trail and road improvements, discovery of new hydrologic resources. The member will mine important data from various products for integration into NPSpecies, the park service’s system for management of taxonomic, observation, and voucher data. The member will also train planners and designers in use of, and integration of, data with other planning systems and software, provide Tier-1 technical support to Resource Management and Emergency Operations. The member can serve as members of the Search and Rescue Team (this is optional, it is not a requirement of this position) and participate in planned, prescribed burns in the park after the required training and physical fitness tests (this is optional, it is not a requirement of this position). The term of service is laid out as follows, during the fall the member will go through initial training which will include the use of NPS GIS software, database systems, and GPS hardware. During the winter, the member will participate in various projects to support park operations including database development, web application development, and technical writing. During the spring, the member will integrate GIS data into web-based mapping applications, perform data mining and analysis of non-GIS data, improve documentation of common data management and GIS workflows, train staff on proper use of data systems, and develop a story map to help convey important resource management stories to the public.

Field duties: Each AmeriCorps member will be required to work for 2 days per month with our trail crew. They will work alongside NPS crews and/or volunteers to perform all aspects of trail maintenance and construction. Examples of the work performed include: maintaining and improving drainage structures, removing roots and rocks from trail tread, clearing brush and fallen trees from the trail corridor, and occasionally assisting with projects like bridge or retaining wall construction. They will use tools such as shovels, picks, axes, pulaskis, loppers, sledgehammers, rock bars, hand saws, chainsaws, and other trade tools when performing trail maintenance and construction duties. They will maintain the tools and equipment used in safe operating condition. They will ensure work is performed safely and within prescribed NPS standards.

The member(s) in this position will have the opportunity to gain the following skills/credentials:

  • Update and maintain GIS data layers
  • Edit points, lines, and polygons on ArcGIS Pro and Portal
  • Install and maintain GIS software on desktops and mobile devices, including but not limited to ArcGIS Pro, ArcGIS Field Maps, Survey123, and Avenza
  • Build custom web applications and web maps with ArcGIS Pro and AGOL
  • Collect data with mobile devices and GPS/GNSS receivers
  • Write and maintain basic Python programs used for automating tasks
  • Opportunity for ESRI Academy training
  • Opportunity for Search and Rescue training, CPR training, and Leadership training
Site Preferences/Qualifications:
  • Paid or unpaid experience with GIS and/or GPS and/or Databases
  • Paid or unpaid experience in the natural resource or environmental field
  • Education or experience in any of the following: Natural Resource Management, Civil engineering, Planning, Spatial Information Systems, Surveying, Statistical analysis
  • Strong interest in environmental natural resource conservation and civil planning or engineering
  • Must be able to work as a member of a diverse and complex team
  • Able to work independently and take leadership on goal accomplishment
  • Must have own transportation & a valid driving license (*no moving violations allowed)
  • Capable of working with people from diverse backgrounds
  • Solid organizational and leadership skills
  • Commitment to honesty, excellence and professionalism
  • Comfortable making presentations to large groups (5 to 20+ people)
  • Able to grasp complex data relationships
  • Ability to quickly assimilate new technology
  • Strong technical writing skills
  • Well-above-average computer skills
  • Strong attention to detail and accuracy
  • The trail crew portion of this position requires a high level of fitness: ability to hike 8+ miles per day, ability to carry up to 50 pounds
  • The trail crew portion of this position will be performed outside in all kinds of weather conditions, and involve the possibility of bruises, muscle strains, cuts and scrapes, and other injuries. Work requires the employee to follow proper safety procedures and use standard safety equipment to avoid serious injuries

Equity and Inclusion: The Knoxville-Knox County Community Action Committee (CAC) is an Equal Opportunity Employer and will take action to ensure that members and employees are treated equally without regard to race, color, national origin, sex, gender, romantic/sexual orientation, age, handicap, cultural or religious convictions.  CAC AmeriCorps provides reasonable accommodations to applicants and employees.  Applicants with disabilities may request reasonable accommodation at any point in the recruitment / employment process.